Jul 10, 2016 All the tech did was reference that the original manual never claimed to support High Sierra. I too have a raid studio edition II. It is a great drive but the raid settings are no longer available. The rugged SanDisk® Extreme Portable SSD delivers high-speed transfers with up to 550MB/s read speeds. This makes it perfect for saving and editing hi-res photos and videos. With an IP55 rating, it also stands up to rain, splashes, spills, and dust.1.
Summary: Have you received the error: 'The disk you inserted was not readable by this computer' on Mac? Don't worry, this article will focus on how to fix WD My Passport is corrupted or unreadable on Mac. To avoid the loss of important data, you'd better recover lost data from the unreadable WD My Passport with iBoysoft Data Recovery for Mac.
WD My Passport external hard drive is able to work on Mac and Windows for data transferring or backup. It is popular for its auto backup and passport protection features, keeping your files and folders safe. However, there are times that the WD My Passport becomes unreadable or corrupted on Mac. You may be greeted with errors like 'The disk you inserted was not readable by this computer', which prevents you from accessing all data stored on the drive.
It's so frustrating when you meet this issue. If you are struggling to solve this issue, you will find a collection of verified troubleshooting steps.
- Table of contents
- 1. Causes of WD My Passport not readable on Mac error
- 2. How to fix 'WD My Passport unreadable' on Mac error?
- 3. Conclusion
Note: If you received the disk not readable error with three options: Initialize, Ignore and Eject, please don't select 'Initialize'. Initializing the drive will erase all of the data that is currently sitting on the drive, which makes it difficult to recover lost data.
Causes of WD My Passport not readable on Mac error
Let's at first take a look at the complaint from community.wd.com:
'My WD My Passport 2TB Portable External Hard Drive has suddenly become unreadable on my laptop (MacBook Pro Server with macOS 10.12 Sierra) and I have tried on a MacBook Pro 2011 running 10.13 High Sierra with the same results. Any suggestions to fix my unreadable WD drive?'
The good news is, even though you have been prompted with an error message, at least your WD My Passport drive is recognized. There are many reasons that can lead to a drive not being readable, but essentially this is because the internal file system is damaged. Some of the possible reasons for this error are described as follow:
- Mac malfunctions
- Outdated drivers
- Faulty connections
- Write-protected drive
- The WD My Passport is not formatted
- An internal file system error or bad sectors
- Virus/malware infection to your WD My Passport
- Incompatibility issue between your WD My Passport and Mac machine
- Accidental interruption or removal of your WD My Passport during transferring data
How to fix 'WD My Passport unreadable' on Mac error?
In most cases, the issue can be repaired with a simple initialize. But this operation will remove all data stored on this drive. Are there any other ways to fix WD My Passport unreadable issue on Mac? Of course, just try these solutions one by one:
Solution 1: Re-insert the WD My Passport
The first and foremost thing is to remove the WD My Passport safely from Mac and then re-plug it into the USB port properly. If the external hard drive mounts and appears on the left sidebar of Finder, then you can access the drive. However, if the WD drive still won't mount or the error persists, continue with the next method below.
Solution 2: Check the Mac computer
The next step is to check whether your Mac machine has a problem or not. Just connect a different storage device to your Mac. If this error still pops up, the problem may refer to your Mac machine, you can restart your Mac to see if everything works well. Otherwise, if you can see the other drive in Finder, the problem is associated with the previous WD My Passport.
Solution 3: Check if the WD My Passport is encrypted
The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. By default, the Mac computers cannot recognize a BitLocker encrypted drive, which means you are unable to read or write BitLocker encrypted drive on Mac.
You can insert the drive in a PC and then turn off the BitLocker encryption so that it can be read on Mac. In addition, you can access a BitLocker encrypted drive with the help of a third party tool.
Solution 4: Update Mac drivers
Drivers enable one or more hardware devices to communicate with the computer's operating system. If drivers are out-of-date, a variety of issues will happen such as the disk not readable error. Apple handles all system and driver updates for your system. To check if any updates are available, please do the following:
- Step 1: Go to Apple menu and select 'App Store'.
- Step 2: Click on the 'Updates' button located on the top pane.
- Step 3: Check available updates for your system and applications.
Solution 5: Repair the WD My Passport in Disk utility
Disk Utility is a built-in used to erase, format or manage internal disks and external storage devices. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. Here is how to run First Aid on your Mac to repair the unreadable WD My Passport:
- Step 1: Open Disk Utility from your /Applications/Utilities folder.
- Step 2: Select the unreadable WD My Passport in the left side bar.
- Step 3: Select the 'First Aid' tab.
- If Disk Utility tells you the disk is about to fail, back up your data and replace the disk. You can't repair the disk. Otherwise, continue to step 4.
- Step 4: Click Run.
- If Disk Utility reports that the disk appears to be OK or has been repaired, you're done. Otherwise, you have to back up as much of your data as possible.
Solution 6: Recover lost data and erase the WD My Passport
If the error still exists, you have no choice but erase the WD My Passport. But keep in mind that you will lose all data store on this disk. If you didn't back up important data, you should get lost data back with free Online data recovery software at first.
Step 1: Recover lost data from the unreadable WD My Password on Mac
If you are not sure which data recovery tool you can trust, iBoysoft Data Recovery for Mac is highly recommended to recover lost data from the unreadable or corrupted WD My Passport. This free Mac data recovery can scan and recover lost data from unreadable SD cards, internal Macintosh hard drives, external hard drives, USB flash drives, etc. iBoysoft Data Recovery for Mac provides a complete Mac data recovery solution even if your Mac won't boot/turn on, your device is failing, inaccessible or has lost a partition.
Moreover, iBoysoft Data Recovery for Mac can also recover recently or permanently deleted files, recover lost data from formatted hard drives, recover lost data from unmountable hard drives, and recover lost data from inaccessible drives, etc. This software supports recovering documents, photos, videos, emails, and music files. It's fully compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7.
1. Download and install iBoysoft Data Recovery for Mac on Mac.
2. Launch iBoysoft Data Recovery for Mac.
3. Select the unreadable WD My Passport and click 'Next' to search for lost files.
4. Preview the searching results, choose those you want and click 'Recover' to get them back.
5. Go over to ensure all lost files have been successfully restored.
Step 2: Erase the unreadable WD My Password in Disk Utility
1. Open Disk Utility from /Applications/Utilities folder.
2. Click on View > Show All Devices in the menu bar.
3. Select the WD My Passport from the list of devices on the left pane and click the'Erase' button on the top.
4. Name your drive, select a file system format and then click 'Erase'.
Now that you've formatted the WD My Passport, the disk unreadable error will be resolved and the drive can be ready to use. Then you can copy the recovered data back.
Solution 7: Ask data recovery service for help
However, if the solutions above don't fix the WD My Passport unreadable issue for you, or your WD My Passport even won't show up on Mac, it's probably the drive has been physically damaged. In that case, you should send it to a local data recovery service or replace it with a new one.
Conclusion
Hope these solutions have helped you fix the WD My Passport corrupted or unreadable issue. If you have any question about this article, stay in touch with us for further assistance. Specifically, we'd love to hear if you have other solutions for this issue.
It’s almost become a tradition; one that we wish we didn’t have to put up with. It seems with each new version of the Mac operating system, there are some features that just don’t seem to work the way they used to. The tradition lives on with macOS High Sierra, so we’re gathering a list of what High Sierra broke and how to fix it (when you can).
Drive Encryption Can Change Formatting
Encrypting an entire drive to add a level of security has been an easy task in the Mac OS ever since FileVault 2 was released as part of OS X Lion. Full disk encryption has been a boon for Mac users who worry about their personal data being easily accessible on their Macs or external drives. This is especially true for portable Mac users, who need to worry about their Macs being lost or stolen.
Encrypting an entire drive to add a level of security has been an easy task in the Mac OS ever since FileVault 2 was released as part of OS X Lion. Full disk encryption has been a boon for Mac users who worry about their personal data being easily accessible on their Macs or external drives. This is especially true for portable Mac users, who need to worry about their Macs being lost or stolen.
macOS High Sierra continues to support full disk encryption, but Mike Bombich, who created Carbon Copy Cloner, has verified a bug in High Sierra that will cause an external drive to have its format changed from HFS+ to APFS when the drive is encrypted in High Sierra.
Enabling encryption on a drive should not alter the underlying drive format. If the drive was HFS+ (Hierarchical File System) before you chose to encrypt it, it should remain an HFS+ drive afterwards. The same is true for APFS (Apple File System) formatted drives; choosing the encryption option shouldn’t change the APFS format of the drive.
Related:A Note On High Sierra Compatibility with Third Party SSDs
(Encrypting an external drive can lead to the drive being converted to an APFS volume.)Under certain conditions, encrypting a drive will modify the format to APFS without the user being aware of the changes.
The specific conditions are:
- Must be an external drive
- Must not have a Mac operating system installed on the drive
If these two conditions are met, and you select the option to encrypt the drive, by right-clicking the drive icon and selecting Encrypt from the popup menu, the drive will be converted to APFS format and then encrypted.
Even though the drive has been converted to APFS and encrypted, it will continue to work just fine with your Mac running macOS High Sierra. The problem comes about should you ever connect the drive to a Mac running an earlier version of the Mac operating system, or if you boot your Mac to an earlier version of the OS. In either case, the external drive won’t be recognizable by the older operating system.
Our recommendation is not to encrypt your external drive, unless converting to APFS is acceptable to you, and you have no plans to use the drive with earlier versions of the Mac operating system.
Being Logged Out Randomly
If you find yourself occasionally being logged out of your Mac after you upgraded to macOS High Sierra, you can stop worrying; your Mac isn’t possessed. Instead, the upgrade process may have enabled two security options that you may not have been using before.
(If you’re being logged out from time to time, it may be because the Log out option, shown above, has been set during the installation of macOS High Sierra.)If you find yourself occasionally being logged out of your Mac after you upgraded to macOS High Sierra, you can stop worrying; your Mac isn’t possessed. Instead, the upgrade process may have enabled two security options that you may not have been using before.
To correct the phantom logouts, launch System Preferences, either by clicking on its Dock icon, or by selecting System Preferences from the Apple menu.
In the System Preferences window, select the Security & Privacy preference pane.
From the Security & Privacy preference pane, click the Lock icon and enter your administrator credentials. Once the padlock is unlocked, click on the Advanced button.
Either remove the checkmark from “Log out after xx minutes of inactivity” or set the time frame to a longer period to meet your needs. Click the OK button when done.
The second security issue that may be causing the problem is also located in the Security & Privacy preference pane. Select the General tab.
The item: “Require password xx minutes after sleep or screen saver begins” may also be checked. You can remove the checkmark, or modify the amount of time that needs to pass before the screen saver kicks in to better fit your needs. My own preference is to leave this security feature in place, and just adjust the time as needed.
While you’re at it, you may want to jump over to the Desktop & Screen Saver preference pane to adjust the time for when the screen saver starts up.
(Be sure to check the General tab of the Security & Privacy preferences for password requirements to wake from sleep. These may have also been changed during the install.)Select the Screen Saver tab, then use the Start after: dropdown menu to select how much inactive time needs to elapse before the screen saver starts
High Sierra Battery Life is Poor
Another issue that seems to be common is portable Mac battery life being adversely affected after an upgrade to High Sierra. So far, it seems that macOS High Sierra isn’t the culprit; instead, there are a few apps that may need to be updated to make better use of the battery.
Another issue that seems to be common is portable Mac battery life being adversely affected after an upgrade to High Sierra. So far, it seems that macOS High Sierra isn’t the culprit; instead, there are a few apps that may need to be updated to make better use of the battery.
Launch Activity Monitor, located at /Applications/ Utilities.
In the Activity Monitor window, select the Energy tab.
(Activity Monitor’s Energy tab can help you find apps gulping down the power from your battery.)In the resulting display, look for apps that are marked as preventing sleep, or are listed as having a high energy impact. Contact the app developer to see if there are updates available for the app to make it perform better with macOS High Sierra.
Unable to Wake From Sleep
I’m not sure what it is about sleep, but the Mac seems to always have issues with sleep after a system upgrade. There have been reports of Macs not being able to wake from sleep after upgrading to High Sierra.
I’m not sure what it is about sleep, but the Mac seems to always have issues with sleep after a system upgrade. There have been reports of Macs not being able to wake from sleep after upgrading to High Sierra.
Unrelated, but with the same solution, is a flickering of the display, especially when the Safari browser is open.
You can fix both issues by resetting the NVRAM and then resetting the SMC.
You can find detailed instructions on how to perform these resets in the article:
How to Reset NVRAM, PRAM, SMC on your Mac.
Office 2011 Crashes
If you’re using Office 2011 for the Mac with macOS High Sierra, you’re not having any issues, you’re having occasional crashes, or Office simply refuses to launch at all.
If you’re using Office 2011 for the Mac with macOS High Sierra, you’re not having any issues, you’re having occasional crashes, or Office simply refuses to launch at all.
That about covers most of the possibilities. The problem is Microsoft decided not to support Office 11 under macOS High Sierra, meaning they haven’t tested the apps nor are they going to offer any updates to correct any issues. Essentially, Office 2011 is on its own. If it works for you, wonderful, but if you have any issues, it may be time to consider a replacement.
Of course, software apps do get old, and Office 11 has been around for a long time, in software years. If you have a specific need for Microsoft Office, the Office 2016 for Mac version works fine and is fully supported under macOS High Sierra.
If you just need a Word or Excel work-alike that you can use to share files with others, there are a few options available. If you have a suggestion that you know works with High Sierra, please leave a note in the Comments, below.
Torch browser mac os x. Mail Stops Notifying You of New Mail
Have you noticed that Mail is no longer alerting you of new incoming messages via the Notifications center? If you’re used to seeing a banner pop up in the top right corner of your Mac’s display with a brief description of a new piece of mail whenever new mail arrives, you may have noticed the banners stopped once you installed High Sierra.
This bug doesn’t seem to affect everyone, but it happens often enough that Apple should be able to fix the issue in a subsequent update of High Sierra.
But you don’t need to wait for Apple; you can fix the issue yourself by opening System Preferences and selecting Notifications.
Highlight Mail in the Notifications window sidebar, and then select None as the Mail alert style. Wait a moment, then set the notifications style back to Banners or Alerts, whichever you prefer.
Close the Notifications preference pane.
(The Notifications center may need its mail handling alert style reset to work properly after installing High Sierra.)Launch Mail if it isn’t already running. Mail notifications should now work correctly.
Adobe Photoshop and Illustrator Issues
Adobe Photoshop has a minor issue with High Sierra that prevents the Photoshop window from expanding to full screen whenever the Dock is shown.
Adobe Photoshop has a minor issue with High Sierra that prevents the Photoshop window from expanding to full screen whenever the Dock is shown.
Adobe has created a Photoshop plug-in file that can rectify the problem. You’ll find instructions on how to download and install the plug-in at the Adobe Help website.
Adobe Illustrator is experiencing some issues with High Sierra; specifically, the licensing system seems to be broken when the startup drive uses the APFS file system. The result is Illustrator may not launch, or there will be an error message about license problems.
Adobe recommends not upgrading to High Sierra, or not converting to the APFS file system at this time.
There’s an additional issue with Illustrator on macOS High Sierra that results in the wrong color settings being applied; specifically, Emulate Adobe Illustrator 6 becomes the default color setting and is applied to any document you open or new document you create.
The workaround is to manually change the color settings before working with any document.
Select Edit, Color Settings, and then choose the desired settings for the document.
Click OK. Google keep for mac os.
Open the document you wish to work on.
You’ll need to repeat these steps each time you launch Illustrator, or before you open a document that uses a different color space.
Other High Sierra Problems and Fixes
macOS High Sierra is still relatively new, and I suspect there will be quite a few additional issues that will crop up. If you encounter any problems with using High Sierra, please feel free to share with our readers by leaving a comment.
macOS High Sierra is still relatively new, and I suspect there will be quite a few additional issues that will crop up. If you encounter any problems with using High Sierra, please feel free to share with our readers by leaving a comment.
If you’re having High Sierra install issues, you can leave a comment in the Rocket Yard guide: Common Problems During and After macOS High Sierra Installation. Activclient for mac sierra.
[Update] Stay tuned for issues that you might encounter when running macOS Mojave.
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Western Digital Support For Mac Os High Sierra 10 13 6
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